Get in touch
To discuss any of our programmes, please email or call Wendy Forrester on:
Email: wendy@wendyforrester.co.uk
Tel: 07737 258889
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Privacy Policy
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The type of information we collect
Wendy Forrester Consulting Ltd (WFC) receives, collects and stores the information you provide via the website and via email communication. In addition, WFC collects the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. WFC may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. WFC also collects personally identifiable information (including name, email, payment details, comments, feedback, product reviews, recommendations, and personal profile).
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How we collect information
When you conduct a transaction on the website WFC collects the personal information submitted, such as your name, address and email address. Your personal information will be used only for the specific reasons stated above.
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Why we collect personal information
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WFC collects personal and non-personal information for the following purposes:
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To provide and operate WFC services
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To provide clients with ongoing customer assistance
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To be able to contact visitors and users with general or personalised service-related notices and promotional messages
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To create aggregated statistical data and other aggregated and/or inferred non-personal information which WFC may use to provide and improve services
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To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information
WFC is hosted on the Wix.com platform. Wix.com provides WFC with the online platform that allows it to sell our products and services. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How we communicate with visitors to our site
WFC may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about WFC, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How we use cookies and other tracking tools
This website is built using Wix.com software, and therefore the standard Cookies and tracking tools of a site built in Wix.com may be in use. More information can be found here: https://support.wix.com/en/article/cookies-and-your-wix-site
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How you can withdraw your consent
If you don’t want WFC to process your data anymore, please email wendy@wendyforrester.co.uk
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Privacy policy updates
WFC reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If WFC makes material changes to this policy, you will be notified that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and your contact information
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@wendyforrester.co.uk.
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Terms & Conditions
This website is owned and operated by Wendy Forrester Consulting Ltd. This website describes training and coaching services designed to enable personal and professional growth. Users are bound by the following Terms and Conditions.
Who this website is intended for
Anyone interested in personal and/or professional growth, over 16 years of age and possessing the legal authority, right and freedom to enter into these Terms and Conditions as a binding agreement is free to use this website and access the services offered by Wendy Forrester Consulting Ltd.
Key commercial Terms
Looking and asking questions is free! Take as much time as you need to establish which service is the most appropriate to you and enquiry as many times as you need to! When you have made your decision about the workshop, session or programme that best meets your needs you will be asked to complete a booking form. Completing the booking form constitutes your agreement that: (i) you have read these Terms and Conditions, (ii) you are entering into a legally binding contract to purchase the aforementioned workshop, session or programme.
The prices we charge for using our services are listed on the website. Wendy Forrester Consulting Ltd reserves the right to change product prices at any time, and to correct pricing errors that may inadvertently occur. However, Wendy Forrester Consulting Ltd. will ALWAYS guarantee the price at the time of completing the booking form if it is lower than the price at the time of delivery.
Return and refund policy
If you feel that a workshop, session or programme failed to cover the detailed content and/or deliver the stated outcomes, Wendy Forrester Consulting Ltd. will offer a credit note for 100% of the value of the product purchased which can be redeemed against any future purchase by yourself or another named individual. Full refunds will be given in all cases where the workshops, session or programme failed to cover the detailed content and/or deliver the stated outcomes and the client was not satisfied with any aspect of trainer delivery.
Wendy Forrester Consulting Ltd may, without prior notice, change the services; stop providing the services or any features of the services offered; or create limits for the services. It may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Wendy Forrester Consulting Ltd be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law Wendy Forrester Consulting Ltd. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of its services; and (iii) any unauthorized access to or use of its secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive promotional messages and materials from Wendy Forrester Consulting Ltd. by email. If you do not want to receive such promotional messages and materials you can notify us at any time.
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in the United Kingdom.
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